What are your opening hours?

We are open from Monday through Friday from 8am to 5pm and Saturdays from 9am to 3pm.

​

How long does the DEXA scan take?

The Bone mineral density scan takes 5 minutes, whereas the whole body composition takes 30 minutes.

​

Can I claim under Medicare?

Medicare bulk billing is available, however if you are not eligible this service will cost $150.00. Some private health funds do cover for bone density scans so please check with your provider.

​

Can you claim through a Health Fund?

You may be able to claim with your private health fund. Please check with your provider if you are covered. There is no item number for a Body Composition scan and all appointments are invoiced as an ‘Exercise Physiology Consult.’ You will not be able to claim through Medicare for a Body Composition scan. If you are having a Bone Mineral Density scan to assess your risk of Osteoporosis you may be eligible for a rebate and will need to discuss this with your Doctor.

​

Do you accept card?

Yes, we do. We accept cash, Visa, MasterCard and debit.

​

Do I need a referral?

You do not require a referral for a Body Composition scan, however your Doctor may refer you as part of an Enhanced Primary Care (EPC) Plan. Those patients coming in for a Bone Mineral Density will require a referral from their Doctor. The referral document can be downloaded and printed from here

​

Can you eat and drink on the day?

You can eat and drink as per normal.

​

Does the time of day affect the results?

The time of day will not make a difference to your scan results. Women will also not be affected by their cycle.

​

How often should I have a scan?

Depending on your results you will advised by your doctor to have follow scans yearly or every second year.

​

What is the radiation involved?

DEXA used a very low dose X-ray and you will only be exposed to 1-4 µSv (microsieverts). This is less radiation than you will experience on a flight from Sydney to Melbourne. Please note, it is not recommended having a scan while pregnant. Having a scan while breastfeeding will not have any adverse effects.